SPARK


SPARK HELP DESK
 0471 - 2579700 ( TRIVANDRUM-HEAD OFFICE)

 0497 -2707722 (Kannur Regional Spark Hep Centre)


EMAIL ADDRESS: info@spark.gov.in





ORDERS RELATED TO SPARK

    SPARK ONLINE VIDEO TUTORIAL



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  • SPARK UPDATES:: 


  • HOW TO UPDATE PAYREVISION IN SPARK

  • HOW TO UPDATE PAYREVISION OF NON GAZETTED EMPLOYEES IN SPARK:HELPFILE/USER MANUAL

  • 1.MODULE FOR UPDATING LEAVE DETAILS OF NON GAZETTED GOVT EMPLOYEES IN SPARK.

  • MODULE FOR UPDATING LEAVE DETAILS OF GAZETTED GOVT EMPLOYEES IN SPARK



  • MODULE FOR GPF CLOSURE APPLICATION IN SPARK 
  • ONLINE LEAVE APPLICATION THROUGH.  SPARK.USER MANUAL/HELP FILE


  • DIRECTION TO REGISTER ALL TEMPORARY EMPLOYEES INCLUDING RECRUITMENT THROUGH EMPLOYMENT EXCHANGE UNDER TEN(TEMPORARY EMPLOYEE NUMBER) IN SPARK.CIRCULAR NO.82/19/FIN DT:30/09/2019



  • How to use Digital signature? DOWNLOAD

  • GO(P) No.72/2019/Fin Dated 24-06-2019 ഉത്തരവ് പ്രകാരം 10/07/2019 മുതല്‍ SPARK മുഖാന്തിരം  സമര്‍പ്പിക്കുന്ന എല്ലാ ബില്ലുകൾക്കും Digital Signature നിർബന്ധമാണ് ..HOW TO APPLY FOR DIGITAL SIGNATURE?.DOWNLOAD

  • Correction of spark data:instructions to DDOs and employees.CIRCULAR NO.64/2019/FIN DT:01/07/2019


  • Implementing Digital signature mandatory for submitting all bills to treasury.GO(P)72/2019/FIN. DT:24/06/2019


  • SPARK HELP DESK
     0471 - 2579700 ( TRIVANDRUM-HEAD OFFICE)

     0497 -2707722 (Kannur Regional Spark Hep Centre)

      DISTRICT TREASURY CUG Numbers
    Trivandrum9496383741
    Kattakkada9496383742
    Kollam.9496383743
    Kottarakara9496383744
    Pathanamthitta9496383745
    Alappuzha9496383746
    Chengannur9496383747
    Kottayam9496383748
    Pala9496383749
    Idukki9496383750
    Ernakulam(Kakkanad)9496383751
    Muvattupuzha9496383752
    Thrissur9496383753
    Palakkad9496383754
    Malappuram9496383755
    Kozhikode9496383756
    Thamarassery9496383757
    Wayanad9496383758
    Kannur9496383759
    Kasaragod9496383760
    Cherupulassery9496383761
    Mattannur9496383762
    Irinjalakuda9496383763
    TreasuryDirectorate9496383764


    SPARK  DMU CONTACT PHONE NUMBER

    ( GENERAL EDUCATION DEPARTMENT )

    Alappuzha
    Muhammed Kunju
    9497010694
    Ernakulam
    Anil Kumar
    9447138494
    Ernakulam
    Rajesh R
    8541611007
    Ernakulam
    Srikumar K S
    9447954399
    Ernakulam
    Thatevus M C
    9447593297
    Idukki
    Venu R
    9447235293
    Kannur
    Renjith C
    9961452685
    Kannur
    Vinod Kumar M
    9495359132
    Kasaragod
    Ratheesh P
    9946404192
    Kasaragod
    Sajeev P M
    8891697371
    Kasaragod
    V J Mathai
    9447400199
    Kollam
    Naushad K I
    9656766971
    Kollam
    Shaji A T
    9846013129
    Kottayam
    Ullas Koipuram
    9496252106
    Kozhikode
    Baiju K
    9946556378
    Kozhikode
    Subinlal S V
    9946090180
    Malappuram
    K Suresh Babu
    9847477601
    Palakkad
    Murali C K
    9447946111
    Palakkad
    Priya
    9447417607
    Palakkad
    Sudhakaran P N
    9447392265
    Thiruvananthapuram
    Ajit T G
    9447219815
    Thiruvananthapuram
    Manoj Kumar M
    9961510901
    Thiruvananthapuram
    Mansoor M
    9744158531
    Thiruvananthapuram
    Robert Das
    9447158290
    Thiruvananthapuram
    Sudhi V S
    8907690149
    Thrissur
    Akhil Krishnan
    9946863495
    Wayanad
    Soman P K
    9446348452

    FAQs --- SPARK 


    1) How to generate a PEN (Permanent Employee Number) ?

    DDO can Generate PEN under Admin/Profile menu – New Employee Record. (Form-1 from fresh recruitees is to be collected and all the mandatory fields are to be entered while generating PEN, including the uploading of Photo & Signature).

    2) Is it possible to generate two or more PENS for an employee?

     PEN is unique and duplicate PEN with same fields (Name, DOB, Father’s name etc) can never be generated.

     3) Various forms for various updations in SPARK are available?

    All forms are available in www.info.spark.gov.in


    4) What is form-3 & form-5?

    Form-3 is for DDO login setting. Form-5 for controlling officer setting. Please email authenticated scanned copies of these forms to info@spark.gov.in or to nearest district treasury help desk for updation.

    5) Can a DDO having only charge of an office can be set?

    Yes, in that case login for bill generation can be given to a senior most officer in that office and DDO name can be set with the charge officer. Please mention that in Form-3.


    6) Who can lock & unlock the data in SPARK?

    The Controlling Officer updated using form-5 can lock & unlock data of employees in an Office. However the data locked by treasury audit team can be opened by treasury official only.

     7) How HRA/CCA of an office can be changed?

     Please send duly authenticated scanned copy of Form-6 for that.

     8) How PRAN can be added in SPARK, if not available?

     PRAN will be automatically updated in SPARK. See service matters – Personal details - present service details to verify whether PRAN is added. If so, please insert NPS deduction (NPS contribution in the state) in present salary menu. If PRAN is no there, send an e-mail to snokerala.fin@kerala.gov.in with Name, PEN & PRAN for updation.

    9) How DDO Registration number can be added in SPARK, if not available?

     DDO Registration number will be automatically updated in SPARK. See Admin/profile – Code masters – DDO for DDO registration no. If it is not there, please send an e-mail quoting 10 digit DDO Code & DDO Registration number to snokerala.fin@kerala.gov.in

    10) Whom to contact for DDO Registration number?

     Please contact your sub/district treasury for DDO Registration Number for your office.

     11) Who can approve claims?

    The officer whose PEN is available in the DDO table (Admn/profile – Code masters – DDO) only can approve claims.


    12) How to update AG slip in SPARK?

    Electronic updation of digitally signed AG Slips in SPARK are being done by EDP cell in AG office. So DDO can never update an AG slip details in SPARK.

     13) What to do when an error message “report generation failed, bill processed with errors” is seen while trying to take printouts of bills & schedules?

     Go to salary processing menu – refresh – see the message job completed with errors – view errors. Click on view errors to identify the issue.

    14) What is service History?

     The service details upto the “last pay/office/design change date” in present salary menu is to be updated in service history. Eg:- The last pay / Design / Office change is 01/01/2016, then the service history must have entries upto 31/12/2015 (except in the case of fresh entrants on 01/01/2016). For DA/Salary arrears processing, the data in service history must be updated properly.

    15) What to do when the name of an employee is not listing for pay revision 2014 fixation?

     Please update his service history and then try. If he/she was on LWA or deputation, please update that detail also.

    16) Whom to contact for SPARK complaints?


    The DDO first, the District treasury helpdesks secondly then to SPARK PMU on appointment basis. See the tutorials in the scrolling message column in the login page of SPARK for details.

    17) What are the other modes of help lines?

     e-mail, chat & phone are also available see info.spark.giv.in for details.

    18) What to do when e-submission status shows success (with errors)? Please send the 20 digit SPARK bill control code of that bill to spark.fin@kerala.gov.in or info@spark.gov.in for resolving.


    19) Login Password is lost or login blocked what to do?

    Users can use the forget password link in the login page of SPARK to reset the password via OTP sent to user’s mobile.

    20) What to do Login terminated message is shown?

     Please contact your nearest district treasury helpdesk to check the issue. Normally the users other than DDOs will be given login privilege for a short period. This message arises in that cases when that period exceeds.

    21) Will retired employees will list for salary, arrear or claim processing?

    Yes. Employees retired within two years back will be listed.

     22) My bank branch is not available in SPARK. What to do?

     If the account is in a Public Sector Bank, please request that bank to send an email to spark.fin@kerala.gov.in form their official id for adding their branch.

     23) How to mark deputation to take part salary and arrear claims?

     Go to service matters – Relieve on deputation – set part salary. (If required office is not listed, choose Autonomous bodies Department – deputation office).

    24) I don’t have an e-mail id and mobile or landline number. How my contact details will be updated?

    e-mail, mobile number etc are mandatory fields. So give the details of your office or DDO, if the employee don’t have such data.

     25) Is e-submission mandatory for all bills?

     Yes e-submission is now mandatory for all salary bills including arrear bills, surrender bills, non salary claim bills etc.

    26) In the view submitted bills under accounts menu, the status is objected. But encashment details are seen updated. What to do?

    Please obtain a non-payment certificate from treasury officer quoting the 20 digit spark code of the bill and e-mail to SPARK.

     27) When arrear bill is taken, a water mark “error report” is seen. What to do?

     Please send that bill via e-mail to SPARK. We will correct it and inform you.


    28) How to Process Multiple Salary Bill and merge the salary arrear completely to PF Account of Employees ?

     ( refer GO(P) No. 29/2016/GEDN dated 29/1/2016) Provision for processing the Multiple Salary Bill and merge the salary arrear completely to PF Account of Employees is NOT available in SPARK. But option to add Salary Arrear(Allowance History) and Arrear to PF (Present salary-- Deduction side) for salary bills to be processed is provided in SPARK. Salary Arrear should be prepared (Manually) and attached manually with the bill.


    16 comments:

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    Unknown said...

    How we get our pay slip of every month salary.I am an aided H S teacher in kerala

    Unknown said...

    Thanks for this best informations..

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    Unknown said...

    How will unfreeze nps when it ലോക്ക്ഡ് with an end date

    Unknown said...

    Sir is pay revision is necessary if there is no change when i revesed my pay revision of 2014. Inhave got approval from 2012 june onwards firstly.Based on that i made pay revision in 2014 july and fixed my pay at 31500. Now my approval is revised from 2011 december onwards continuously.When i reversed my pay revision in 2014 no change in pay.Its also 31500. Becacuse only 6 months sevise i got extra It has no weightage.In this situation is reversion of pay revision is needed. My doubt is that my joining date is changed.But pay notbchnged

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    Anonymous said...

    Sir what to do if a temporary employee is mistakenly terminated after the actual due date..the above said person has been working in another office..so this mistaken termination is not allowing him to entry to spark.

    Anonymous said...

    Order about pen number issuing

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    Anonymous said...

    If the employee is terminated but the bill is esubmitted will there be any issues to pass the bill?